Terms and Conditions

1. AGREEMENT AS TO TERMS AND CONDITIONS

a. By placing an order you agree to be bound by these Terms and Conditions. Each order you place will represent a separate and binding agreement between you and Minipitcher.

b. These Terms and Conditions are subject to change from time to time without notice and Minipitcher reserves the right to change the Terms and Conditions at any time without notice.

2. PRICES & PAYMENT

a. In respect of any order made by you, we will charge you, and you agree to pay the purchase price and the delivery fee. You authorise Minipitcher to charge all fees incurred by you, in relation to your order, to the credit card designated by you. If payment is not received from the card issuer, for any reason, you agree to pay Minipitcher all amounts due on demand.

b. All prices displayed on the website or quoted by an authorised representative of Minipitcher are in Australian Dollars.

c. Full payment for products must be made at the time of purchase. Minipitcher is under no obligation to secure delivery of any products until payment for those products has been received.

d. Minipitcher will use reasonable endeavours to ensure that it holds sufficient stocks necessary to satisfy orders, but you acknowledge and agree that Minipitcher does not guarantee that it will have stocks, or sufficient stocks, to satisfy all orders.

e. Transactions on this website are processed using e-way & PayPal, secure online payment gateways that use your card details in a secure host environment.

3. ORDERS & DELIVERY

a. Orders can be made online 7 days a week, 24 hours a day.


b. Minipitcher delivers to all areas within Australia (tracking provided) and Internationally (no tracking available).

c. Minipitcher currently uses Australia Post to deliver orders to you. Minipitcher aims to dispatch your infant and toddler caps within 2-5 business days. Youth and adult FLEXFIT caps and backpacks are embroidered on demand and have up to a 14 business day turn around. Actual delivery times may vary depending on; our stock availability, your delivery address, when you make your selection, and circumstances impacting delivery by Australia Post. You will not hold Minipitcher responsible for any delays, outside our control, which relate to the delivery of your order.

d. An authorised Minipitcher representative will endeavour to provide you with a delivery estimate at the time an order is placed and payment is received in full.

e. It is your responsibility to ensure correct delivery address details are provided to Minipitcher, where delivery is made to an incorrect address, an additional delivery fee will be charged to you for re-delivery to the correct address.

f. Deliveries will be made only on Business Days.


4. REFUNDS, CANCELLATIONS & RETURNS

a. If you made an order online via minipitcher.com.au and you are not satisfied with your purchase you can return it to Minipitcher within 14 days of receiving the goods (This excludes Flexfit & Backpack products as these are embroidered on demand). Minipitcher will assess each return on a case by case basis and will either provide you with a refund or exchange. All returns must be accompanied with a copy of your online purchase receipt.

b. All returns will be credited back to the original payment type, please allow up to two weeks for the credit to appear on your payment card statement.

c. Please note that your return postage will not be reimbursed. If the items requested in exchange are not available we will contact you.

d. If you have received a faulty or incorrect item Minipitcher will gladly pay the packaging and postage costs for a replacement.

e. However, all "change of mind" returns must be shipped and handled at the customer's own cost. Unless faulty, you will not receive a refund for the original shipping cost and this is applicable for Australian and International orders.

If you are dissatisfied with any product you receive from us, please contact our customer service team on sales@minipitcher.com.au

Minipitcher Online Returns
Minipitcher
6 Yarra Street, South Melbourne, Vic 3205

f. Minipitcher will not accept cancellations of orders.

5. LIABILITY

a. This website is created and controlled in Victoria, Australia by Minipitcher, ABN 41 639 930 557

b. The website and its content are provided entirely “as is”. Although Minipitcher aims to ensure the content on this website is up-to-date, there may be delays, errors or omissions that could affect its accuracy. Minipitcher may change the content on this website at any time without notice.

c. Minipitcher provides no warranties on any products or services offered.

6. INTELLECTUAL PROPERTY

a. All content on this website, including text, icons and graphics are the intellectual property of Minipitcher. No part or portion of this website may be copied, sold or used in any manner for any commercial purpose without the written consent of Minipitcher.

b. The brand names, logos and related tag-lines appearing on this site, whether or not appearing in large print, or with the trade mark symbol, are trade marks of Minipitcher. The use or misuse of these trade marks (pending) or any other materials, except as permitted expressly in these Terms and Conditions, is prohibited.

7. PRIVACY

a. Minipitcher respects the privacy rights of all individuals with whom it conducts business.

b. Minipitcher understands that you want to maintain your privacy. All information about you is kept confidential and will not be used in ways that you have not consented, and we will not sell or disclose any information that identifies you to a third party without your explicit approval, except to the extent necessary to comply with applicable law.